Case Study — Food Industry

Nationwide communication with a single system, from production to break rooms.

A Finnish food industry company built its communication infrastructure from the ground up with the Fiscal Info TV solution. Over 10 factories, over 100 licenses, turnkey delivery.

Industry

Food Industry

Factories

Over 10

Licenses

Over 100

Implementation

Turnkey solution

Special Feature

location-specific user management

Requirement

Unified Communication Across Ten Facilities

The customer had no existing digital communication system. However, the need was clear: a nationwide food company needed a way to reach its entire workforce across more than ten factories — uniformly yet with local flexibility.

The challenge was multifaceted. Factories have two types of spaces: production areas require production-related information, while break rooms need staff communications. Local managers needed to be able to manage their own displays independently, but nationwide communications had to reach everyone simultaneously.

Solution

Own internal system — Fiscal implemented, trained, and delivered a complete system

The solution was implemented according to the customer’s requirements on their internal network, using equipment from their own suppliers whenever possible. Fiscal was responsible for the overall solution and installation at some of the factories, system configuration, and user training both on-site and remotely. The customer received a complete, operational solution.

⚙ Custom solution — hierarchical user management

Fiscal Info TV solution’s display groups enable precise access control hierarchy. The national administrator can view and manage all over one hundred displays across Finland. Local users manage only their own facility’s displays — and can target different content separately to production areas and break rooms. The same system, completely different views depending on the role.

🌐 Admin — national level
  • Views all displays across all factories
  • Sends a message to the entire organization at once
  • Manages nationwide content and campaigns
  • Monitors the status of all displays in real time
🏭 Local user — factory level
  • Manages only their own factory's displays
  • Targets production info to production areas
  • Sends staff announcements to break rooms
  • Operates independently without IT support

Solution Components:

🔧️
Physical on-site installation
Fiscal installed display stations at some of the factories. The customer didn't need to use their own installation resources.
👥
Individual training at each factory
Local users were trained personally at their own factory or remotely, according to the customer's preference.
🔐
Hierarchical access control
Display groups and user roles enable precise control over who manages which displays.
📺
Targeted content by room type
Production areas and break rooms can have entirely different content scheduled through the same management system.
What this enables

The right message to the right place for everyone

When the organizational structure is modeled in the system using user groups and display groups, communication scales automatically — from a single factory’s local announcement to a campaign affecting all factories.

Fiscal Info TV Features Used:

Display groupsHierarchical access controlBrowser-based managementContent schedulingMulti-site managementOn-PremiseTurnkey delivery
10+
Years in use. Longevity reflects both the reliability of the solution and how the system has grown with the customer's evolving needs.
Who is it for

A similar solution is suitable if…

This implementation model is designed for organizations where communication needs vary both between locations and within individual locations, but management is desired in a single system.

🏭
Multiple factories or locations around the world
👥️
Both national and local communication needs
🔀
Different information needs in different spaces
🚀
Everything should run in your own environment

We implement the entire project from start to finish: equipment, installations, configurations, and local training. You do not need to coordinate multiple vendors or allocate your own IT resources to deployment.

Interested in a similar solution?

Tell us about your needs and we will plan a suitable implementation together.

Fiscal Oy · 30+ years of experience · Finnish and English support