Case Study — Food Industry

Nationwide communication with a single system, from production to break rooms.

A Finnish food industry company built its communication infrastructure from the ground up with the Fiscal Info TV solution. Over 10 factories, over 100 licenses, turnkey delivery.

Industry

Food Industry

Factories

Over 10

Licenses

Over 100

Implementation

Turnkey solution

Special Feature

location-specific user management

Need

Unified communication for ten factories — from scratch

The customer had no existing digital communication system. However, the need was clear: a nationwide food company needed a way to reach its entire workforce across more than ten factories — uniformly yet with local flexibility.

The challenge was multifaceted. Factories have two types of spaces: production areas require production-related information, while break rooms need staff communications. Local managers needed to be able to manage their own displays independently, but nationwide communications had to reach everyone simultaneously.

Solution

Own internal system — Fiscal implemented, trained, and delivered a complete system

The solution was implemented according to the customer’s requirements on their internal network, using equipment from their own suppliers whenever possible. Fiscal was responsible for the overall solution and installation at some of the factories, system configuration, and user training both on-site and remotely. The customer received a complete, operational solution.

⚙ Custom solution — hierarchical user management

FiscalInfoTV’s display groups enable precise access control hierarchy. The nationwide administrator can view and manage all over one hundred displays across Finland. Local users manage only their own factory’s displays — and can target different content to production areas and break rooms separately. Same system, completely different view depending on role.

🌐 Administrator — nationwide level

→ Views all displays in all factories

→ Sends a message to the entire organization at once

→ Manages nationwide content and campaigns

→ Monitors the status of all displays in real time

🏭 Local user — factory-specific level

→ Manages only their own factory’s displays

→ Targets production information to production areas

→ Sends staff communications to break rooms

→ Operates independently without IT support

Solution Components:

🔧

Physical installation on-site
Fiscal installed display points at some of the factories. This eliminated the need for the customer to use their own installation resources.

👥

Customized training at each factory

Local users were trained individually at their own factory or remotely, according to the customer’s preference.

🔐

Hierarchical access control

Display groups and user roles enable precise control over who manages which displays.

📺

Targeted content by space type

Completely different content can be scheduled for production area and break room displays through the same management system.

What This Enables

The right message to the right place for everyone

When the organizational structure is modeled in the system using user groups and display groups, communication scales automatically — from a single factory’s local announcement to a campaign affecting all factories.

Fiscal Info TV Features Used:

Display groups

Hierarchical access rights

Browser-based management

Content scheduling

Multi-site management

On-Premise
Turnkey delivery

+10

Years in use. Longevity demonstrates both the reliability of the solution and how the system has grown with the customer’s needs.

Who Is This For

A similar solution is suitable if…

This implementation model is designed for organizations where communication needs vary both between locations and within individual locations, but management is desired in a single system.

🏭

Multiple factories or locations across the world

👥

Both nationwide and local communication

🔀

Different communication needs in different spaces

🚀

Preference for everything to operate in own environment.

We implement the entire project from start to finish: equipment, installations, configurations, and local training. You do not need to coordinate multiple vendors or allocate your own IT resources to deployment.

Interested in a similar solution?

Tell us about your needs and we will plan a suitable implementation together.

Fiscal Oy · 30+ years of experience · Finnish and English support